FAQ

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Plumbing Q&A

If it doesn’t work and just buzzes it’s jammed with something. Most disposals have a fitting for an Allen wrench underneath to manually jar it loose after you have felt for it (turned off of course!). Another way is to use a wooden broom handle. Place it in the disposal wedged against a blade and firmly push clockwise.

Most often, when it’s clogged from disposal activity (carrot shavings, etc.), the U-shaped trap is clogged. Screw off the plastic attachment fittings and you will remove the trap. Empty it. That’s typically your problem.

Some common calls for water heater repair that do not necessitate water heater replacement are a bad igniter (gas) or heating element (electric). Pilot lights can sometimes blow out. If it’s your water heater leaking, then more than likely you will need to replace it.

Chances are good either your shut-offs are bad or your faucet. Both are inexpensive to replace.

Do you have kids? Most likely something is obstructing the flow in the toilet itself. It’s an easy fix but typically requires an experienced plumber to remove the obstruction.

Call us first. We may be able to walk you through how to fix it yourself. If not, then get three estimates first to make sure you’re getting the best price. We’re passionate about saving you money. Even if you choose not to use us, call us and we’ll let you know if the other company is charging too much.

HVAC Q&A

HVAC is an acronym for Heating, Ventilation and Air Conditioning. HVAC signifies the entire heating and cooling system, consisting of; thermostat, furnace, heat exchanger, evaporator coil, duct work, vents, filters, condensing unit, and refrigerant lines.

Air filters should be changed regularly every 1 – 3 months to maintain efficiency. Dirty filters are not only unhealthy they increase your utility bill.

A fee some companies charge to cover the expense incurred traveling to a home or business to inspect and diagnose issues with a heating or air conditioning system. Unlike most companies, PlumbSmart does not bill a service call fee or trip charge and offers free estimates.

Annual maintenance is recommended in spring or early summer for 2 reasons; 1. To ensure the unit if working efficiently and providing comfort year round. 2. Identifying issues with performance early, before they can develop into larger problems that could result in costly repair bills.

Do you have kids? Most likely something is obstructing the flow in the toilet itself. It’s an easy fix but typically requires an experienced plumber to remove the obstruction.

Look for the manufacture date on the equipment label found on the outside of your air conditioner unit. If the manufacture date is more than five years old it is likely out of warranty, however warranties vary by model and manufacturer. You can call and speak with someone in our office who can look up the unit and advise you whether it is still under warranty.